Silverfish Service Centre is an authorised FOX service and warranty centre for all Fox Bicycle products in the UK and Ireland. However, any customer in possession of a FLOAT X2 shock (model years 2021 – 2023 only) seeking to make a warranty claim should contact FOX Factory UK here:
2021 – 2023 FLOAT X2
If you are unsure of your shocks model year you can check by entering your serial number here (https://www.ridefox.com/fox17/help.php?m=bike)
Your shock serial number can be found here:
Here are examples of what you’ll see after entering your serial number:
1.
2022 Series FLOAT X2 2pos-Adj
Serial number: 820293-0014-T
Part number: 979-01-076
Description: 2022, FLOAT X2, F-S, K, 2pos-Adj, Trunnion, FOX, AM, 205, 60, CL, RM, Rezi CM, Orange, Neutral Logo
2022 shock should booked with FOX UK here:
2021 – 2023 FLOAT X2
2.
2020 Series FLOAT X2 F-S
Serial number: 763295-0005-T
Part number: 973-01-241
Description: 2020, FLOAT X2, F-S, K, HSC, LSC, HSR, LSR, FOX, AM, 8.75, 2.75, 0.3 Spacer x3, CM, Orange, Gray Logo
2020 shock should booked with Silverfish here: (link back to our service booking page).
2020 FLOAT X2