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DELIVERY INFORMATION

 

 

 

 

 

Okay, how do we get you your stuff?

Here at Silverfish UK we offer a fast and efficient service and we aim to get your order to you as fast as possible.

We aim to get all orders dispatched within 24 hours of the Order Confirmation. Once your order has been packed and dispatched from our warehouse, you will receive an email confirmation and if the parcel is sent via courier, any tracking details will be sent to you via an email once your parcel has been processed.

 

My order has not been delivered

If you have placed an order and received a dispatch email but nothing has been delivered within the expected time period please click here to contact us.

 

My order has arrived damaged or is not correct

If you have received your order and something is a little amiss with it please click here to let us know.

 

Further questions

If you want to enquire about delivery costs or you have further delivery questions please contact us.

 

 

Delivery Options

Delivery Country / Region Order Value (ex. VAT) Order Value (inc. VAT) Delivery Cost
Standard Delivery Mainland UK £0.01-£49.99 £0.01-£59.99 £4.00
UK Free Carriage Mainland UK >£50.00 >£60.00 FREE
Standard Delivery Northern Ireland, Isle of Wight, Isle of Man & Channel Islands £0.01-£500 £0.01-£600 £12.95
Free Carriage Northern Ireland, Isle of Wight, Isle of Man & Channel Islands >£500 >£600 FREE
Standard Delivery Ireland £0.01-£250 £0.01-£300 £12.95
Free Carriage Ireland >£250 >£300 FREE
Tracked Delivery Germany, Austria, Switzerland, Belgium, Netherlands & Luxembourg €0.01-€1499.99 N/A €12.95
Large Delivery Germany, Austria, Switzerland, Belgium, Netherlands & Luxembourg >€1500 N/A €35.00

 

Silverfish will only deliver to addresses in the UK, Ireland, Germany, Austria, Switzerland, Belgium, the Netherlands and Luxembourg.