Nestled in the heart of the South Wales mountain bike scene, the Silverfish Service Centre is dedicated to delivering exceptional suspension servicing and tuning on FOX and Marzocchi products.

Working out of our purpose built facilities, right next to the infamous Risca trail network and just down the road from Bike Park Wales, the workshop boasts one of the most experienced teams in the country! With over 100 years of combined servicing knowledge between them, our fully trained technicians have unrivalled access to official FOX spares and replacement parts to keep your suspension running at its best, whilst also protecting your warranty.

Headed up by Tim Williams; a lifelong cycling enthusiast with over 20 years’ FOX servicing experience, our servicing and warranty team are passionate, professional, knowledgeable, and ready to help you get the most from your ride and your suspension set up.

Supporting our service technicians, and ensuring the efficient flow of work through the centre, are our fantastic Internal Sales Team; James, and BikeBiz’s Woman of the Year 2021, Tayah.

With a frankly mind-blowing knowledge of the FOX product catalogue and servicing procedures, these two deliver exceptional customer support and are always on hand to help with any queries, or booking enquiries you may have. So, when you call the Silverfish Service Centre, we know you will be in safe hands.

We take great pride in the speed and quality of work delivered at the Silverfish Service Centre. Of course, we couldn’t do it without our superb Warehouse team; Todd, Camille and Jonathan. Bringing order to the mountain of FOX spares, this crack team ensure all your orders and servicing returns are picked, packed and shipped quickly and safely. Minimising your downtime and maximising your ride time!

So, whether it’s a new fork, set up advice, a full rebuild, tune-up, or just a fresh set of Factory decals you’re after, our team are here to help. Book your FOX and Marzocchi service with us in confidence today!